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FAQ
Frequently asked questions
General
Setting up FAQs
Orders are typically processed within 1–3 business days. Delivery times vary by location:
UK: 5–10 business days
Europe: 7–12 business days
International: 10–20 business days
You will receive tracking information once your order has been shipped.
Yes. Once your order is dispatched, you will receive a tracking number via email. You can use this to monitor your shipment in real time.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. Our team will assist you with a replacement or refund as quickly as possible.
If you need further assistance, feel free to contact our support team.
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